Cancellation, Refund Policy

DISTANCE SALES AGREEMENT

ARTICLE 1- PARTIES TO THE AGREEMENT
SELLER: REVA GAYRİMENKUL YATIRIM A.Ş.
ADDRESS: MARMARA MAHALLESİ; LEYLAK SOKAK, VİLLA No: 14, BEYLİKDÜZÜ, İSTANBUL
TAX OFFICE / NUMBER: BEYLİKDÜZÜ TAX OFFICE / 734 075 7230
TELEPHONE: +902128757550
Website: www.salesoffice.net
 
BUYER
Name/Surname, Title, if any:
Address:
Telephone:
E-mail:
 
ARTICLE 2- SUBJECT Of THE AGREEMENT: The subject of this agreement is determination of the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No 4077 and Regulation on Implementation of Principles and Procedures on Distant Agreements as regards the sale and delivery of the goods/services which the buyer has ordered in the electronic environment from the seller's web site named www.salesoffice.net qualifications and sales price of which are stated in the agreement. The buyer accepts that the buyer is informed about the basic qualities of the services subject to sale, sales price, payment method and etc. as well as all the preliminary information about the services subject to sale and its right of withdrawal and the buyer has confirmed these preliminary information in the electronic environment and then the buyer has ordered the services. The preliminary information and invoice on the payment page of www.salesoffice.net website is an integral part of this contract.

ARTICLE 3- DATE OF THE AGREEMENT: These two copies of agreements previously signed by the seller have been signed by the buyer on the date of ............. and one copy has been mailed to the address of the buyer.
 
ARTICLE 4-DELIVERY OF GOODS/SERVICES, EXECUTION PLACE OF THE AGREEMENT AND WAY OF DELIVERY: The goods/service shall be delivered to the address of ............ required by the buyer.
 
ARTICLE 5- DECLARATION AND COMMITMENT OF THE BUYER: The buyer shall check the services subject to the agreement before making an order. The buyer has to reject the service and the sent back the invoice to the seller within three (3) days after ordering the service if the bank or financial institution cannot pay the goods/service fee to the seller due to unauthorized or illegal usage of the credit card by the unauthorized persons, for the reasons which are not due to the fault of the credit card of the buyer. After delivery of the service, the buyer is obliged to compensate the service for the duration of the buyer used if the buyer has used the service.

ARTICLE 6 - SELLER'S DECLARATION AND COMMITMENTS: Seller shall be responsible for delivering contractual services in a sound, complete way and in accordance with the qualifications specified in the order. The seller shall return the service fee within 14 (fourteen) days after receipt of the withdrawal declaration, and the negotiable documents if any. For justifiable reasons, the seller can supply the buyer the service with the same quality and price without the expiration of the contract. If the seller believes that the services have been rendered impractical, the seller will notify the buyer before the fulfillment period of the agreement expires. The paid price and documents, if any, are returned within 14 (fourteen) days.
 
ARTICLE 7- SPECIFICATIONS OF THE MATERIAL/SERVICE SUBJECT TO THE AGREEMENT: The type and quantity of the service, the amount and the sales price including all taxes are included in the information provided on the services introduction page on the www.salesoffice.net web site and as specified in the invoice which is an integral part of this contract.
 
MADDE 8- CASH PRICE OF SERVICES: The cash price of the service is included in the invoice sent electronically with the product sent to the customer following the order.
 
ARTICLE 9- FORWARD PRICE: The price of the service according to the price made at the sale price is included in the invoice sent with the sample invoice and the product sent to the customer.
 
ARTICLE 10-INTEREST: The interest cannot be more than the rate set each year by the Government of the Republic of Turkey and 30% under any circumstances. The buyer is responsible against the bank with which it works according to the provision of Article 13.
 
ARTICLE 11- AMOUNT OF ADVANCE PAYMENT: The amount of the advance payment of the services is included in the invoice sent to the customer together with the sample invoice and the service provided as a result of the order.
 
ARTICLE 12- PAYMENT PLAN: In case the buyer makes a purchase by credit card and in instalments, the instalment way chosen from the bank’s related page is valid. In instalment procedures, the relevant provisions of the agreement signed between the Buyer and the bank issuing the card shall apply. The date of payment of the credit card is determined by the terms of the agreement between the bank and the buyer. The buyer may also monitor the number of instalments and payments from the statement sent by the bank.

CANCELLATION, REFUND POLICY
 
ARTICLE 13- RIGHT OF WITHDRAWAL: Buyer may exercise the right of withdrawal within 7 (seven) days from the delivery of the service to itself or to the person/organization indicated in the contract. For the use of the right of withdrawal, the seller must be notified by e-mail within the same period of time within the provisions of Article 14 and in accordance with the preliminary information published on the web site of www.salesoffice.net, which is an integral part of this agreement. In the event of the use of this right, the invoice for the goods or services delivered to the 3rd person or Buyer has to be returned. Within 7 (seven) days following receipt of notice of withdrawal, the service shall be rejected by the buyer. If the original of the invoice is not sent, the VAT and any other legal obligations, if any, cannot be returned to the Buyer.
 
ARTICLE 14- GOODS/SERVICES FOR WHICH RIGHT OF WITHDRAWAL CANNOT BE USED: Products/services which cannot be cancelled if the service is provided by the seller. Since, the seller is offering only the services.
 
ARTICLE 15- DEFAULT CASE AND ITS LEGALCONCLUSIONS: The Buyer shall pay interest and be liable to the bank in the event of default in transactions which the Buyer has made with the credit card, within the framework of the credit card agreement that he/she has made as regards the card. In this case, the bank may apply for legal remedies, request from Buyer the cost of the expenses incurred and attorney and in any case of defaults due to Buyer's debts, the Buyer accepts to pay the damage and loss of Seller due to delayed payment of debt.
 
ARTICLE 16- AUTHORIZED COURT: Consumer Arbitration Duties are authorized in disputes up to the value declared by the Ministry of Industry and Trade while Consumer Courts are authorized in disputes over this value that may arise from this agreement. In places where there are no Consumer Courts, Civil Courts of First Instance are authorized.
 
SELLER:
BUYER:
Name and Surname: ......
Date: ......

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